鎵嬫満APP涓嬭浇

鎮ㄧ幇鍦ㄧ殑浣嶇疆锛 棣栭〉 > 涓撲笟鍥涚骇 > 涓撳洓鍚姏 > 鑻辫涓撳洓鍚姏鐪熼 > 姝f枃

快三黑彩押大小—官方网址22270.COM鈥2017骞磋嫳璇笓涓氬洓绾у惉鍔涚湡棰 瀵硅瘽1

鏉ユ簮:绉掔蹇笁 鈥旈椤-绉掔蹇笁 鈥旈椤-鑻辫 缂栬緫:Melody 锘  VIP鍏嶈垂澶栨暀璇曞惉璇 |  绉掔蹇笁 鈥旈椤-绉掔蹇笁 鈥旈椤-瀹樻柟寰俊:ikekenet
 涓嬭浇MP3鍒扮數鑴  鎵归噺涓嬭浇MP3鍜孡RC鍒版墜鏈

Conversation One

瀵硅瘽1
Questions 1 to 5 are based on Conversation One.
璇锋牴鎹璇1鍥炵瓟绗1棰樿嚦绗5棰樸
W: Good afternoon, this is B.E.S. customer service line. Maggie speaking. How can I help you?
快三黑彩押大小—官方网址22270.COM濂筹細涓嬪崍濂斤紝杩欓噷鏄疊.E.S.瀹㈡埛鏈嶅姟鐑嚎銆傛垜鏄害鐞傛湁浠涔堢绉掑揩涓 鈥旈椤-浠ュ府鍔╂偍鐨勫悧锛
M: Yeah. Yeah. Look, it's about my computer I bought of you one month ago.
鐢凤細鍡快三黑彩押大小—官方网址22270.COM鏄垜鐨勭數鑴戯紝涓涓湀鍓嶄粠浣犱滑鍏徃涔扮殑銆
W: Yes. What seems to be the problem?
快三黑彩押大小—官方网址22270.COM濂筹細濂界殑銆傚嚭浜嗕粈涔堥棶棰樺憿锛
M: Well, I was transferring my files to it from my flash drive and they got lost. Everything!
鐢凤細鍡紝鎴戜粠闂瓨鐩樺線鐢佃剳閲屼紶鏂囦欢鐨勬椂鍊欙紝鏂囦欢涓㈠け浜嗐傚叏涓簡锛
W: Okay. Now, don't worry. I'm sure we can sort something out. First, can you give me a few details? The computer has lost all your data, you say?
濂筹細濂界殑锛屾偍鍒潃鎬ャ傛垜浠參鎱㈣В鍐炽傜绉掑揩涓 鈥旈椤-浠ュ厛鍛婅瘔鎴戣缁嗘儏鍐靛悧锛熸偍鍒氭墠璇达紝鐢佃剳寮勪涪浜嗘偍鎵鏈夌殑鏂囦欢鏄悧锛
M: Yes. But you don't understand. It wiped everything of the flash drive as well. My whole life! My whole life was in those files!
鐢凤細瀵癸紒浣犱笉鐭ラ亾銆傝繛闂瓨鐩橀噷鐨勪笢瑗块兘鍏ㄦ病浜嗭紒閭g绉掑揩涓 鈥旈椤-鏄垜鐨勫懡鍟婏紒閭d簺鏂囦欢灏辨槸鎴戠殑鍏ㄩ儴鐢熷懡锛
W: Oh. My goodness. Are you sure? Sounds like the problem is with your flash drive.
濂筹細澶╁憪銆傛偍纭畾鍚楋紵濂藉儚鏄偍闂瓨鐩樺嚭浜嗛棶棰樸
M: Of course not. There is nothing wrong with my flash drive. I've had it for years. And I used it yesterday in my office, in another computer.
快三黑彩押大小—官方网址22270.COM鐢凤細涓嶇绉掑揩涓 鈥旈椤-鑳斤紒鎴戠殑闂瓨鐩樻病闂銆傛垜閮界敤浜嗗ソ鍑犲勾浜嗭紝鏄ㄥぉ鍦ㄥ姙鍏閲岃繕鎻掑湪鍙︿竴鍙扮數鑴戜笂鐢ㄨ繃銆
W: Okay. I can understand how upset you must be. Now, I don't think we can deal with it on the phone, so I'm going to send a service engineer to see if they can retrieve your data. Can you give me your product reference number?
濂筹細濂界殑銆快三黑彩押大小—官方网址22270.COM鎴戠煡閬撴偍涓瀹氬緢鐫鎬ャ傛垜浠湪鐢佃瘽涓婁篃涓嶈兘瑙e喅闂銆快三黑彩押大小—官方网址22270.COM鎴戣繖杈逛細娲惧鏈嶅伐绋嬪笀鍘荤湅鐪嬭兘涓嶈兘甯偍鎭㈠鏁版嵁銆傜绉掑揩涓 鈥旈椤-浠ョ粰鎴戞偍鐨勪骇鍝佸弬鑰冨彿鍚楋紵
M: Mmm. Ah, yes. Here it is. It's RF40101.
鐢凤細鍡紝濂斤紝鏄疪F40101銆
W: Thank you.
濂筹細璋㈣阿銆
M: I'll be expecting a total refund and compensation if this can't be fixed.
鐢凤細淇笉濂界殑璇濓紝鎴戞兂閫鍏ㄦ锛屽苟瑕佹眰璧斿伩銆
W: I'm sorry. But we are not authorized to give refunds. What I can do is to send you a brand-new computer. How would that be?
濂筹細瀵逛笉璧枫傛垜浠病鏈夋潈鍒╁府鎮ㄩ娆俱傛垜鍙兘缁欐偍鎹竴鍙版柊鐢佃剳锛屾偍鐪嬫庝箞鏍凤紵
M: But mine is supposed to be a brand-new computer. You think I want another one of these? After what the last one did to my files?
鐢凤細绉掔蹇笁 鈥旈椤-鏄垜鐜板湪杩欎釜涔熺畻鏄柊鐢佃剳鍟娿備綘瑙夊緱鎴戣繕鑳藉啀鎺ュ彈涓涓繖鏍风殑鐢佃剳鍚楋紵杩欎釜鐢佃剳閮芥妸鎴戞枃浠跺紕涓簡銆
W: Well, let's see what our engineer can do. Hopefully, it's not quite as bad as you think. Now, I've got your address here in your customer file鈥擭o.23, Bond Street, right?
快三黑彩押大小—官方网址22270.COM濂筹細濂藉惂锛岄偅鎴戜滑绛夊伐绋嬪笀鐨勫鐞嗙粨鏋滃惂銆快三黑彩押大小—官方网址22270.COM涓嶈繃锛屼簨鎯呭苟娌℃湁鎮ㄦ兂璞$殑閭d箞绯熺硶銆傛垜杩欒竟浠庢偍鐨勫鎴锋。妗堥噷鎵惧埌浜嗘偍鐨勫湴鍧锛屽簽寰疯23鍙凤紝瀵瑰悧锛
M: Yeah. Right.
鐢凤細瀵广
W: And it's a Mr. Adams, isn't it?
濂筹細浜氬綋鏂厛鐢燂紝瀵瑰悧锛
M: Yes.
鐢凤細鏄
W: Right. Mr. Adams, we'll have an engineer with you early tomorrow morning. And I'll ask him to bring a new hard disc with him. Will you be at home?
濂筹細濂界殑锛屼簹褰撴柉鍏堢敓銆傛槑澶╀笂鍗堟垜浠殑宸ョ▼甯堜細鍒版偍閭h竟銆傛垜浼氳浠栧甫涓涓柊纭洏杩囧幓銆傛偍鍒版椂鍊欏湪瀹跺悧锛
M: Yes. But not before 8:30.
鐢凤細鍦ㄥ銆傚叓鐐瑰崐浠ュ悗鍦ㄥ銆
W: Okay. Our engineer will contact you before he comes. Can you be reached by this number---6574-3205?
濂筹細濂界殑銆傛垜浠殑宸ョ▼甯堝埌涔嬪墠浼氳仈绯绘偍銆傛偍鐨勫彿鐮佹槸6574-3205瀵瑰悧锛
M: Yes. Sure.
鐢凤細鏄殑銆
W: Well. Best of luck this afternoon. I hope we can solve the problem for you.
濂筹細濂界殑銆傜鎮ㄤ笅鍗堝ソ杩愩傚笇鏈涙垜浠绉掑揩涓 鈥旈椤-浠ヤ负鎮ㄨВ鍐抽棶棰樸
M: Well. Thanks. Ur...Good bye.
鐢凤細濂界殑锛岃阿璋€傚憙鈥︹﹀啀瑙併
W: Good bye, Mr. Adams.
濂筹細鍐嶈锛屼簹褰撴柉鍏堢敓銆
Questions 1 to 5 are based on Conversation One.
璇锋牴鎹璇1鍥炵瓟绗1棰樺埌绗5棰樸
Q1: What's wrong with the man's computer?
绗1棰橈細杩欎釜鐢峰+鐨勭數鑴戝嚭浜嗕粈涔堥棶棰橈紵
Q2: How will the man be compensated if the computer can't be fixed?
绗2棰橈細鐢佃剳淇笉濂界殑璇濓紝杩欎綅鐢峰+浼氬緱鍒颁粈涔堟牱鐨勮禂鍋匡紵
Q3: How did the man feel about the woman's offer of compensation?
绗3棰橈細杩欎綅鐢峰+瀵硅繖浣嶅コ澹彁鍑虹殑璧斿伩鏂规婊℃剰鍚楋紵
Q4: When will the service engineer come to fix the computer?
绗4棰橈細瀹㈡湇宸ョ▼甯堜粈涔堟椂鍊欐潵淇數鑴戯紵
Q5: What is the man's phone number?
绗5棰橈細杩欎釜鐢峰+鐨勭數璇濆彿鐮佹槸澶氬皯锛

閲嶇偣鍗曡瘝   鏌ョ湅鍏ㄩ儴瑙i噴    
address [ə'dres]

鎯充竴鎯冲啀鐪

n. 浣忓潃锛岃嚧璇嶏紝璁茶瘽锛岃皥鍚愶紝(澶勭悊闂鐨)鎶宸

 
understand [.ʌndə'stænd]

鎯充竴鎯冲啀鐪

vt. 鐞嗚В锛屾噦锛屽惉璇达紝鑾锋倝锛屽皢 ... 鐞嗚В涓猴紝璁や负<

 
conversation [.kɔnvə'seiʃən]

鎯充竴鎯冲啀鐪

n. 浼氳瘽锛岃皥璇

鑱旀兂璁板繂
compensation [.kɔmpen'seiʃən]

鎯充竴鎯冲啀鐪

n. 琛ュ伩锛岃禂鍋; 璧斿伩閲戯紝鐗

 
reference ['refrəns]

鎯充竴鎯冲啀鐪

n. 鍙傝冿紝鍑哄锛屽弬鐓
n. 鎺ㄨ崘浜猴紝鎺ㄨ崘鍑<

鑱旀兂璁板繂
upset [ʌp'set]

鎯充竴鎯冲啀鐪

adj. 蹇冪儲鐨勶紝鑻︽伡鐨勶紝涓嶅畨鐨
v. 鎺ㄧ炕锛

鑱旀兂璁板繂
retrieve [ri'tri:v]

鎯充竴鎯冲啀鐪

vt. 鎸藉洖锛屾仮澶嶏紝鍥炲繂锛岃ˉ鍋
vi. 鎵惧洖鐚

鑱旀兂璁板繂
bond [bɔnd]

鎯充竴鎯冲啀鐪

n. 鍊哄埜锛岀粨鍚堬紝绮樼粨鍓傦紝绮樺悎鍓
vt. 浣跨粨

 
solve [sɔlv]

鎯充竴鎯冲啀鐪

v. 瑙e喅锛岃В绛

 

鏂颁笢鏂逛笓涓氬洓绾em4缃戠粶璇剧▼:璇曞惉鏇村Tem4缃戠粶璇剧▼>>

鍙戝竷璇勮鎴戞潵璇2鍙

    绉掔蹇笁 鈥旈椤-绉掔蹇笁 鈥旈椤-鑻辫瀹樻柟寰俊(寰俊鍙:ikekenet)

    姣忓ぉ鍚戝ぇ瀹舵帹閫佺煭灏忕簿鎮嶇殑鑻辫瀛︿範璧勬枡.

    娣诲姞鏂瑰紡1.鎵弿涓婃柟绉掔蹇笁 鈥旈椤-绉掔蹇笁 鈥旈椤-瀹樻柟寰俊浜岀淮鐮併
    娣诲姞鏂瑰紡2.鎼滅储寰俊鍙ikekenet娣诲姞鍗崇绉掑揩涓 鈥旈椤-銆